Accessibility for Passengers
The Calgary Airport is equipped with accessible transportation to provide all passengers, greeters and airport staff with a means to travel around the airport.
If you have experienced difficulties in accessible transportation or would like to comment on our facilities, let us know. Click here
Parking and Ground Transportation
Curbside Services
Curbside drop-off is available on both the departures and arrivals levels. However, no vehicle can be left unattended in these areas.
Parking
Accessible parking is available in short term parking, long term parking levels P2 and P4 of the Parkade and the overheight parking area.
Click here for parking map
Ground surface
The airport has rolling access everywhere, including raised crosswalks and curb cuts.
Entrances
All building entrances are wide rolling doors. Vestibules have pedi mats for reducing tracked in dirt and rails have white cane bars.
In the Airport
Floors and Walls
The airport is composed of bright, hard floor surfaces with almost no carpet. Floor stanchions with seven feet wide aisles are used for guidance around the airport.
Elevators and Escalators
Elevators are located near public stairways and escalators. All elevators contain Braille inscriptions, tactile signage and large doors. Furthermore, all elevators have lowered control panels for accessibility.
Signage
Calgary Airport signage uses bright contrasting colors with large fonts both in English and French to assist in navigation throughout the airport.
Restrooms
Regular washrooms are located beside large, private accessible washrooms with lower dispensers, grab bars and space to move around the room. These washrooms are available to adults requiring assistance as well as parents travelling with small children.
Telephones Booth/TTY Phones
Accessible phones are located in the Main Terminal and in every concourse. TTY phones for the hearing impaired are also available. Click here for airport map
Dog Relief Areas
Dog relief areas are provided on the arrivals level outside of the main terminal. The two areas are located at the outside of arrivals at the end of meeting place A near Macs and meeting place D near Macs.
Food and Beverages
The Calgary Airport food courts are equipped with accessible tables, wheelchair parking and accessible aisles.
Wheelchairs
Wheelchair availability for departing passengers is the responsibility of the respective airlines.
Security
Pre-board Screening and Transborder contain accessible lanes for individuals with special needs along with special inspection processes.
Transportation
Public Transit
Calgary Transit provides accessible public bus transportation to and from the Calgary International Airport via Route 57 with service to and from the Whitehorn LRT Station. Click here for transit info
Airlines
Airlines provided accessible service for enplaning and deplaning assistance. Contact your airline for more information.
Rental Cars and Hotel Shuttles
Rental car companies and hotel shuttles provide their own means of accessibility. To ensure availability of accessible modes of transportation, contact your ground transportation provider directly for more information.
For more assistance while traveling, airport staff and volunteer white hatters can help you find concourses, stores, washrooms and services.